On 7 September 2020, Fosun’s FC2M Conference-cum-Global Ecological Supply Chain Summit was held successfully at Atlantis Sanya, Hainan. Under the theme of “Global Expansion, Mutually Beneficial Cooperation within Businesses Ecosystem”, The conference aims to explore cooperation in the era of consumption upgrade in response to the uncertainty of the global market during post epidemic recovery. Mr. Liu Zigang, Vice President and Executive Director of Ming Fai Group, and Mr. Liu Guojun, General Manager of the South China region, were invited to attend this conference.
Here are eight tips to help hotels become truly pet-friendly:
- Establish Clear Pet Policies: Develop comprehensive pet policies that outline the rules, fees, and restrictions for pets. Clearly communicate these policies on your website, during the booking process, and at check-in to set expectations and avoid misunderstandings.
- Designate Pet-Friendly Rooms: Allocate a dedicated block of rooms as pet-friendly, equipped with hardwood or tile floors for easy cleaning, and separate them from standard rooms to accommodate guests with allergies or preferences.
- Provide Pet Amenities: Offer pet-specific amenities such as food and water bowls, pet beds, treats, and waste disposal bags. Consider partnering with local pet businesses to offer grooming services, pet-sitting, or dog-walking options.
- Create Pet Relief Areas: Designate outdoor spaces specifically for pets to relieve themselves, complete with waste stations and appropriate surfaces. Ensure these areas are well-maintained and easily accessible.
Train Staff: Educate your staff on pet-friendly policies and procedures, ensuring they can assist guests with pets and handle any potential issues or concerns professionally.
Implement Thorough Cleaning Protocols: Establish rigorous cleaning protocols for pet-friendly rooms, using pet-safe cleaning products and deep-cleaning techniques to remove pet hair, odors, and allergens.
Market Your Pet-Friendly Offerings: Highlight your pet-friendly amenities and policies on your website, social media channels, and online travel platforms. Leverage user-generated content and positive reviews from pet owners to showcase your commitment to pet hospitality.
Consider Pet-Specific Products: To enhance your pet-friendly offerings, consider using specialised pet care products like the Mingfai Nobility collection. This range is designed specifically for dogs and cats, featuring gentle yet effective formulas that are soap-free and moisturising. The collection includes shampoos, bubble baths, and wipes, providing a comprehensive solution for pet care during their stay
For more insights and inspiration on creating exceptional pet-friendly experiences, check out these resources:
Creating Exceptional Experiences: Designing for Pet-Friendly Hotels and Multifamily Properties (LinkedIn)
Pet-Friendly Hotels Prove Profitable (LODGING Magazine)
